How Avenora handles information.

Avenora aims to keep the first enquiry simple and collect only what is needed to respond to your consultation request and organise the next practical step.

Information you choose to share

The public consultation form asks for basic contact information, what you are exploring and anything you would like us to know. Please do not include detailed diagnoses, test results, medication information or medical records in the public form.

Responding to your enquiry

Information you submit may be processed through services Avenora uses to manage enquiries and follow-up. The purpose is to contact you and organise the relevant next step.

Medical information

Avenora's public website is not intended to store detailed health records. If medical information is required for treatment, the relevant fertility provider will explain what it needs and how that information should be shared.

Analytics

Google Analytics is optional and loads only after you accept analytics cookies. Avenora uses analytics to understand general site usage and does not intentionally send enquiry content or medical details to analytics.

Cookies and local storage

The site stores your analytics consent choice in your browser so it does not need to ask on every page. If you accept analytics, Google Analytics may use cookies or similar technologies according to its service configuration.

Third-party communication services

If you communicate with Avenora through a third-party service such as Instagram, Facebook or WhatsApp, that interaction is also subject to the privacy practices of the relevant service.

Operator

Avenora is operated by Prime Health Concept. The exact legal entity details and any additional data-controller information should be read together with the applicable service terms and booking documents.

Last updated: 20 August 2026.